Product information
It takes between 9 to 14 business days for an order to arrive at its destination in most parts of the world
To place an order, simply visit our website and choose the design and size you would like. Then, fill out the customization form with your specific details and add the sign to your cart. Follow the checkout process to complete your order.
A custom LED neon sign is a unique sign that is designed to meet your specific needs. It is made up of flexible LED neon tubes that are molded into any shape or design to create a custom sign that is both eye-catching and functional.
Orders can be cancelled or modified within 24 hours of placing the order. After that, we will have already started production and will not be able to cancel or modify your order.
Our custom LED neon signs cannot be returned because they are unique to your specifications.
Installation is easy and can be done by anyone. Each sign comes with a mounting kit, The options are screws, anchors, or a chain for easy installation.
In the unlikely event that your sign arrives damaged, please contact us immediately and we will do everything we can to resolve the issue and provide a replacement if necessary.
Yes, we offer a one-year warranty on all of our custom LED neon signs. If there are any issues with your sign within the first year, please contact us and we will be happy to assist you.
Yes, you can hang your custom LED neon sign outside for a couple of hours during an event. However, if you plan on using your sign outdoors regularly, we recommend opting for an outdoor neon sign that has a thicker LED tube and is more suitable for outdoor use. Our outdoor signs are also engraved within the backing and come with an IP67 transformer that is water-resistant. If you prefer to use an indoor neon sign for an outdoor event, please contact us for more information on how to make it work.
Sizing depends on several factors, such as feasibility, wall dimensions, budget, etc. Our neon signs are made up of flexible LED neon tubes that are cut and molded into any shape or design to create a custom sign that is both eye-catching and functional. We recommend selecting the most optimized size for us to be able to bend the neon tube efficiently. We offer a range of sizes on our website, or you can contact us for a custom size that best suits your needs.
Our LED neon signs are made with PVC tubing, LEDs, and acrylic. They are handmade to create your ideal sign, so you can choose your specific colours, fonts, and sizes. Using PVC tubing allows us to create shapes of any size, and LED lights offer a wide range of bright colours to choose from when customising your sign. Additionally, the option of acrylic backings gives you the choice of thickness and can be molded to fit the shape of your neon sign or used as a backboard.
