Shipping Policy

We offer free worldwide shipping for all orders.

We partner with top carriers for smooth shipping and delivery experience, based on destination.

We ask for your understanding that we don't deliver to P.O. Boxes.

Order Processing

Given the handcrafting nature of neon signs, please allow up to 4 business days to have your order properly produced and inspected before shipping.


Once the order dispatches our warehouse, it will take between 5 and 9 business before arriving at the doorstep.

Order Tracking

Once your order is fulfilled from our side, you'll receive a shipping notification by email and / or SMS.

Customs & Import Taxes

Our customers are responsible for any customs and import taxes that may apply.

There are factors that can inevitably prolong the shipping and delivery phase. While we remain committed to fulfilling orders in a timely manner, customs clearance, carrier’s transport conditions, weather conditions, global / regional public safety issues may still disturb the process.